With new employees comes training, which can sometimes be stressful for the employer as well as the employee. To make training simple, it is always best to offer some sort of hands on learning. Hands on can mean a lot of different things for different industries.
At A.G.T. we pride ourselves on having high end, high performance equipment and feel it is essential for each and every employee to use and train on actual thickness gauges so that they have real world experience. Enabling employees to work with our products first-hand helps them provide better service and allows them to share their own ideas on how to improve our software and products.
We also encourage employees to visit our customer’s facilities whenever the opportunity arises. These visits allow us to gain a better understanding of how our customers operate, to see our gauges in action, and interact one on one with plant personnel. Tiffany Rea, our new Sales and Marketing Assistant got to do just that as she recently traveled to Chicago with Steve Venters and John Fearing. There, she was able to experience the “plant life” in person and see a few different thickness gauges in operation on various steel processing lines. During this trip Tiffany was also able to observe how leak tests are performed and participated in customer meetings which focused primarily on technical issues along with sales related topics. We consider this type of exposure a valuable part of the overall training process.