This month A.G.T. celebrates its 15th year anniversary and we would like to thank each and every one of our customers. Without you we would not be the healthy, growing, and innovative company that we are today.
In addition to turning 15, we are also celebrating our 200th AGT400 thickness gauge sale this month. It was purchased by Dalco Metals Inc., located in Walworth, WI and is their second AGT400 thickness gauge.
Dalco Metals Inc. specializes in Coil Slitting, Stretcher Leveled Sheets, Precision Blanking and Edging of Hot Rolled, Hot Rolled P&O, Cold Rolled, Galvanized, Galvanneal and Aluminized Steel.
“Your gauge has been dependable and easy to use. A great value addition to our processes” notes Bill Ring, President of Dalco Metals Inc. “It helps us communicate and respond to customer needs when they have questions about the thickness of the material we are supplying.”
As with all of our customers, the AGT400 thickness gauge & S.P.C. reporting system enables Dalco to measure the decimal thickness of their metals on an ongoing and consistent basis providing crucial quality feedback that they can pass on to their customers or bring up with their suppliers. In addition to our quality product, our quality service was also commented on by Mr. Ring who stated, “Your service and support are excellent. Anytime there is a problem, you work with our staff until the problem is resolved.”
Our commitment to providing quality and affordable thickness gauges along with exceptional service is the reason why, 15 years later, A.G.T. continues to be the premier isotope thickness gauging company for the steel service center market in North America. Once again we thank all of our customers for your years of patronage and we look forward to serving you in the years to come.
Each year A.G.T. gives back to the community by donating to various charities. The current recipients of our donations include the Multiple Myeloma Research Foundation, the Humane Society of Delaware County and the VFW National Home For Children. You can read more about these deserving charities on our website at https://www.advgauging.com//charities.html.
Remote Gauge Support
We are proud to announce our partnership with TeamViewer to provide remote support for AGT400 gauges connected to the internet. Using TeamViewer our technicians can connect to your gauge remotely over the internet and diagnose issues, install software updates, or even install packages such as our Offline Data Analysis. The remote control software is a zero footprint (no installation required) application which only runs when you allow it to, making a secure connection to our technician when you need help. You can download the application from the service section of our website at https://www.advgauging.com//services.html. Along with our famous over the phone support this new remote option will help us diagnose and fix your gauge problems quicker than ever before.
Growth and Changes
We’ve been busy here at A.G.T. and a lot of changes are happening this year. In our last newsletter we announced the launch of our newly redesigned website. If you happened to visit it you may have noticed the announcement that our online web store will be coming soon. It is nearing completion so look for that update in our next newsletter. On top of that we are in the process of hiring more employees to help keep up with our growth which means more employee profiles to come. We will also be relaying some of the more exciting stories our service engineers recount from their travels across the world. Stay tuned!